Our commitment is to the protection of your data and private information.
Formail operates with privacy as a priority. Our revenue comes from our customers, not from selling your data. We have never and will never sell your data.
This policy outlines: the data we collect and the reasons for collecting it; how we handle your data; and your rights regarding your data.
By using Formail ("Service"), you are consenting to the data practices described in this policy.
During your use of the Service, we generally request the following personal information:
The collected information is utilized in the following manners:
We gather and geocode IP addresses for the following reasons:
To ensure service quality and generate overall website statistics, we gather information about your computer's hardware and software.
The collected information may include, but is not limited to:
We utilize cookies to save specific preferences, simplify your interaction with our applications, and aid in analytics (such as identifying and tracking visitors).
A cookie is a text fragment that your browser stores to assist in remembering your login details, site preferences, and more.
You have the ability to modify the cookie retention settings in your browser.
For more information about cookies, including how to see which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.
When you contact us with a question or request for assistance, we retain that correspondence, including the email address, to maintain a history of past interactions for future reference.
We also keep any information you voluntarily provide, such as survey responses.
We refrain from collecting any attributes of protected classifications such as age, race, gender, religion, sexual orientation, gender identity, gender expression, as well as physical and mental abilities or disabilities. Additionally, we do not collect any biometric data.
We rely on third-party vendors and hosting partners for the essential hardware, software, networking, storage, and related technology needed to operate the Service.
Our operation is based in Canada, but due to the global nature of our infrastructure providers, your data may be stored and processed in multiple data centers around the world.
By using our service, you acknowledge that your information may be transferred to, stored in, and processed in various international locations by our trusted service partners as part of providing you with a high-quality and secure service.
Your data is safeguarded behind secure networks and is only accessible to a select number of individuals with special access rights to these systems, who are obligated to maintain the confidentiality of the information. Furthermore, any sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.
Personal data is stored in a format that allows identification only for the duration necessary for the processing purposes.
All credit card transactions are handled by external PCI-compliant payment gateways ("Stripe") and are not stored or processed on our servers.
Despite our efforts to protect your data using commercially acceptable means, we cannot assure its absolute security.
Despite the Service's ownership of the code, databases, and all rights to the application of the Service, you maintain all rights to your data.
In the event of a data breach, we will send you a notification via email within 7 business days
We do not trade your personally identifiable information with third parties.
We may engage reputable third-party companies and individuals to facilitate the Service, deliver the Service on our behalf, carry out Service-related tasks, or assist us in understanding how the Service is utilized.
These third parties have access to your personally identifiable information solely to accomplish these tasks on our behalf and are committed not to disclose or use it for any other purpose.
Please refer to this page for a list of our subprocessors.
The Service may include links to external sites not operated by us. If you click on a third-party link, you will be redirected to that third party's site.
We strongly recommend that you review the Privacy Policy of every site you visit.
We do not have control over and do not assume any responsibility for the content, privacy policies, or practices of any third-party site or service.
Our platform is not designed to attract or engage children under the age of 13. We are committed to protecting the privacy of young users and do not knowingly collect personal information from children under this age.
We encourage parents and guardians to take an active role in their children's online activities. If you believe your child has provided us with their personal information without your consent, please reach out to us immediately.
In the event we discover that personal information from children under the age of 13 has been inadvertently collected without the requisite consent from their guardians, we will promptly undertake measures to eliminate such data from our records.
We will revise this policy to ensure compliance with applicable regulations and to incorporate company and customer feedback.
We recommend that you review this policy periodically to stay informed about how we safeguard your information.
Whenever we make a significant modification to this policy, we will notify you via email and/or a prominent notice on the Service.
Changes to this policy become effective when they are published on this page.
Do you have any questions, comments, or concerns about this policy, your data, or your rights regarding your information?
Please reach out to us by contacting us here.
You can also reach out to us at any time to: